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Square Playground Equipment March 11, 2014 the top ten typical cases in Neijiang City Council released, the newspaper which featured the two cases, and please Neijiang City Council to spend on each case did prompt Enjoy those who want to spend together in spending, but also know how to ensure that the right to self-months of spending.
Case 1
Work by children amusement park falls
July 12, 2014 in the afternoon, the children's drawing contest daughter within a square (7 years old) to participate Jiangmou mall held at the mall when the amusement park to play injured party with her daughter to the hospital to see a check for the right result foot ankle fracture, approximately one hour behind a shopping center called the children told the falls while playing, the demand for affordable shopping medical expenses, transportation expenses and adequate compensation. Business side of a field staff because there is no time to organize the event the company reported the status of the child falls, do not bear other costs, but for the child's care, you can pay part of the medical expenses.
Bilateral negotiation, on the side of a July 30, 2014 to Neijiang City Council to make a complaint, demand compensation for the mall daughter's care, nutrition, travel expenses, mental anguish fees total 10,000 yuan.
Merchant processing results hold promise as liability
Neijiang City Council after receiving the complaint, the staff immediately to investigate the matter, and to supply the needs of the mall video material, because there are blind spots and no surveillance video intact, the side of a daughter is not in the amusement park falls No picture show, but after that day to participate in the activities of teachers and more than 20 children jointly demonstrated that a party is the daughter falls while playing. Mall indicates that parents take their child to the hospital after a call to the company to see the situation told falls, unable to prove the time and place of the injured children, out of the child's care, is only responsible for medical expenses.
CC thought: a daughter party involved in child painting contest held in the shopping center when an accident, defective amusement park on the mall management, failed to fulfill its responsibility to ensure the safety; for the daughter of a party is a minor, at the amusement park, parents were also present, failed to fulfill the responsibility of guardianship, also bear some responsibility. After the Council repeatedly harmony, the two sides eventually reached the following agreement: by the mall to pay 1300 yuan for medical expenses, treatment of care, transportation costs, 45 days in total nutrient fee 6300 yuan.
CC Tip
Neijiang City Council suggested that the new "Consumer Law" clearly states: operators should ensure that their supply of products may serve as warranted personal and property safety requirements. For perhaps endanger the personal and property safety of products and serve, should make a true statement and clear warning to consumers and to avoid harm to the onset of the way. Hotels, shopping malls, restaurants, banks, airports, railway stations, ports, theaters and other places of business operators, consumers should do to ensure the safety responsibilities. If it is a minor, the parents should accompany appears in the appropriate place, to make the guardianship responsibilities, avoid dangerous attack.
Case 2
Working through the effectiveness of health care businesses exaggeration
August 20, 2014, Ms Tang consumers to Dongxing District of Neijiang City Council Dongxing branch complained that: a capsule of her purchases (health care), did not arrive after taking the business to promote that kind of role, after the family know, I feel cheated deceived, so to find businesses refunds unsuccessful attack controversy. To this end, she went to the Dongxing CC branch complaints, request mediation.
Merchant processing results return refund
Neijiang Dongxing CC branch after receiving complaints, sent to understand the situation, the survey: consumers Ms Tang on August 16 at the operator's advocate Kim instigation, take their rented car to Yongchuan Area Health Care food business procurement capsule 24 boxes, each box price 698 yuan, 16,752 yuan in total, the seller sent a box in addition to Ms Tang. Ms Tang after taking home feel no effect, unlike the sale 方宣揚(yáng) so magical, did not reach the effectiveness of health care treatment, since a family feel deceived, so to find Kim demand return unsuccessful.
Dongxing CC branch staff to get in contact with Kim, to promote laws, regulations, and on August 20 recruiting parties for mediation, detailed harmony through patience, agreement between the parties: the seller for a refund of gold consumers are not taking 23 boxes total purchase price 16,054 yuan capsule.
Square Playground Equipment CC Tips
Neijiang City Council suggested that the new "Consumer Law" clearly states: consumers enjoy aware of their purchase, the use of the product and the right to serve the real situation. Operators who supply goods to spend perhaps serve quality, function, use, expiration date and other information, should be true, comprehensive, and perhaps not to make false and misleading aired. To alert consumers to pursue individual businesses use mental health of older persons, exaggerated the effectiveness of its products sold to mislead the elderly pay big bucks to purchase, if misleading consumers because businesses to promote the procurement of goods, merchants can demand payment returned purchases.
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